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Returns- MK Online Distribution

Prior to returning items to MK Online Distribution Inc for any reason, you must contact our sales department (1-877-835-7510) and obtain a Return Goods Authorization (RGA) number. The return must be sent freight prepaid, with the RGA number clearly marked on the outside of the package to our warehouse. The address for the shipment returns will be provided upon issue of the RGA number. Return parts will be subject to a 15% restocking charge. The original or copy of the packing list or invoice must be included. Items being returned must be in new and saleable condition and purchased from mkonlinedistribution.com within the preceding thirty (30) days.Failure of Buyer to provide Seller with an itemized list of defects within 30 days shall be deemed acceptance of the Goods. In the event of multiple shipments, each separate shipment shall be separately accepted. Buyer expressly waives any right to reject Goods that substantially conform to the specifications relating thereto and any right to revoke acceptance after such times has passed as specified.

On all freight shipments ownership passes from us to you upon leaving our dock. The bill of lading is an acknowledgment by the transportation company of the receipt in GOOD CONDITION of the shipment. Any damage or shortages cannot be considered our responsibility. It is important that upon receipt of all shipments that you check for damage or shortages and if such are in evidence have the driver record and sign for these on both copies of the freight bill. After this you should promptly file a freight claim for the damage or shortage with the carrier. Do not destroy packing until inspection has been made by the carrier or his agent.

We will not accept responsibility for errors in phone orders. We encourage you to order ONLINE at www.mkonlinedistribution.com, or to FAX in your orders, our FAX number is (877) 835-7510, or email in your orders.

Orders CANNOT be cancelled or changed in any way after they are entered in our system. If the items are no longer needed, then the customer can call for a RGA number and the parts can be returned to us.Restocking fees may be charged at 15%.

MK Online Distribution Inc. cannot be liable for any delays in shipping for any reason.


Funds will be returned at the earliest possible convenience to MK Online Distribution Inc. It is necessary sometimes to source items from external warehouses and companies. For funds to be refunded for these parts from external warehouses MK Online Distribution Inc. must first be reimbursed, then funds will be reimbursed to the customer. A 15% restocking fee will be deducted from the sum to be reimbursed.

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